Locked out of Facebook? How To Recover your FB Account

Locked out from Facebook: How To Recover your FB Account

Are you locked-out of your Facebook account and you can’t access your Facebook or Messenger?

Are you requested to insert a code sent to a phone number (or email) you no longer have? 

Well, you are in the right place! I might help you just by telling my own experience and explaining how I recovered my FB access.


This is what happened to me:

I was setting up something on my FB account, when I was asked to type my password (OK), and after that, I was taken to a security check page where I was requested to insert a code sent to my phone number, just to verify my identity.

The problem was that it was an outdated phone number, in other words: I din’t have that phone number any more!


There was where my nightmare started…


The first thing I wanted to do was to get in touch with Facebook support or customer service or something similar to that. But the big problem is Facebook does not have this kind of services…
Basically what they have it’s a lot of pages full of information, but at the end of the day after searching you only waste your time….


So my next step after failing in getting in contact with Facebook or finding a solution, was to talk to Facebook through their social media posts ( I was very upset to be honest). Take a look at some of my comments to Facebook posts:

Of course, 0 response from Facebook.

The next thing I tried was contacting them via Twitter: again no response.

I also “shouted out” on my Twitter posts asking for help, maybe someone could help me out.

I only got people telling me to let them know if I eventually find a solution, and some other pessimistic messages telling me that I already had lost all of my years of work and content on my Facebook pages.

I also reached Facebook gurus, friends of friends, managers of marketing agencies, even Facebook employees…. 

Well, suddenly after trying lots and lots of things my account become suspended….


So I thought, well, this is goodbye.


But one day talking to my friend Martha she said, so finally you made it to get your Facebook back….And I said… Well, not really, my account was suspended. And she said: “Well, a few weeks ago I saw you were within my contacts again….”

I checked and…. Yes! I only had to type in my password and I could access my account!!!


Facebook didn’t even bother to let me know my account was back on….Again incredibly disappointed with Facebook.


Anyway, now I’m going to let you know what you need to know to recover your account. Keep reading!

STEPS THAT WORKED FOR ME TO RECOVER MY FACEBOOK ACCOUNT


STEP 1: You need to reach Facebook about your problem by its “facebook security check preventing login” page. Tap on the following image to go to that page:

Locked out from Facebook: How To Recover your FB Account

Alternatively, you can get to this page by searching this on Google (copy and paste the following):
facebook security check preventing login

There you can explain your problem. Don’t forget to include your email, screenshots of what you are seeing, etc.


I would recommend repeating this 3 times a week during 2 weeks and after that once a week.

STEP 2: Comment on the posts of Facebook on Social Media (Twitter, LinkedIn, etc). Don’t forget to tell about your problem commenting on the social media posts of Facebook.


STEP 3: Then you just have to wait, wait and wait…. I personally waited for 2 months and a half.

I wish you all the best in recovering your account. Please share in the comments your case, maybe someone can help you!

Facebook ads account has been disabled for good. I reviewed but it came back negative 😕. Don’t even know why…!

TRY THIS:

Go to facebookblueprint.com take their ad policy course get a certificate next time when you appeal send your achievement. Mention that you understand their policy guidelines. There are 50 percent chances but someone got their account back within 1 week.


Good luck !!

By Angie Perez B

Angie is the founder of AngiePerezB a blog about Digital Marketing and Entrepreneurship. She talks about the best strategies for business and bloggers and brings the latest trends in Social Media and how to make money online. She is a Certified Digital Marketing Strategist, Author & Coach for small businesses, with more than 15 years in the Marketing and Client Acquisition Industry.

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  20. I have contacted FB on the page you gave, I have yet to hear anything from FB on my account. I have sent everything I needed to everyday. And yet nothing. I am getting frustrated with them. What should I do now? I dont know how to get them to understand that this is my account. And that someone else tried to hack it now me and they locked me out for it.

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  26. I have been locked out of my Facebook account due to unusual activity. Not sure what activity that caused this as I did not do any changes. Followed their instructions by sending the correct documents to unlock only to get an e- mail reply of – We can’t give you access to this account or help with your request until we receive an accepted form of ID that matches the information listed on the account. Learn more about the types of ID we accept in the Help Center: So found a customer service number in which I actually spoke to someone only to be told that they can help for a fee of $59.95. They are supposedly a contractor and not an employee of facebook. Is this a scam? Can anyone help?

    1. WOW, that’s quite the scam.
      got locked out Nov. 5 right after placing an ad on Marketplace -one of 50 in the past 4 years.
      submitted ID per instructions and despite them indicating it takes 24 hours, LOL, i have heard nothing.
      also submitted or tried to submit on the HELP page as pictured above but i could not get it to send.
      ridiculous that this company espouses to want us to CONNECT then it randomly disconnects people for NO REASON or rationale and then ppl CANNOT contact anyone to correct the issue.
      this is WRONG, hurtful, and i am certain those using FB as a business are suffering even more.
      shame on them.

      1. Happened to me on 11/6, right after posting a sale on marketplace although I have many. The first time the upload worked and I got an email with a link but it sent me to an old profile (not the one I was locked out of) I have since deleted that account, but I still cannot log in. The drivers license upload fails now and tells me I tried too many times and to “come back later”. I just want to retrieve my pictures!

        1. It happened to me, I was on Facebook market place posting to sell my tv. All of the sudden I get this ..Roxanne, your account has been locked. They seen unusual activity? I’m not hearing from anyone, family or friends that I’ve been hacked. I’m just not there, vanished off Facebook planet. I’m so upset, 15 yrs of memories, comments and photos.. just gone? I cannot in any way get into it. I’ve changed my password twice in one week now. I’m thinking because I’ve shared posts from YouTube and other strong conservative Facebook pages, I’m now banned? As they had a yellow triangle warning me underneath one of the posts before I was locked out on 11-07-21. My father passed away in 2014, now I will never see his past posts, comments of pictures, his page is set to remembrance and I won’t be able to see it if I have to create another account 😭😭😭

      2. also my email went to the spam folder, so try that. I literally got an email within 30 minutes of the uploads that worked.

      3. the exact same thing has happened to me, i sent my ID then followed the steps and yet my account was still locked. now theyre saying my ID doesnt match what the have on file.. ive sent my ID 16 times,,, what doesnt match?? lol im livid ive sent them emails also filled out the poxy forms and nothing, i ended up speaking to a social media lawyer who tried to get me back in but couldnt.

    1. how did you get it back same thing happened to me all because of a old phone number!! unless i said something by accident to put me in face book jail i dont think so!! i need suggestions!!

  27. I got a message July 17 2021 that I broke some rule and they had locked my account. I have had this account for almost 20 years. This has never happened. I’m heartbroken because I am now retired and all my people I come in contact with all those years are lost. I have no idea what I did. I didn’t get on it much. Is there any way to get it back

    1. did you get it back?? same thing happened to me!! i dont know how to get it back on my own have tried customer support, emails textes calling everything!!

  28. My Parsonal Facebook Account has security Lock There were a lot of numbers and Gmail ads. Sadly, the SIM is lost. I need a verification code number. How can I recover it? Please help.

  29. Cannot get access code to get my account unlocked I have a new number it does not give me the option to change my number

    1. My personal account was hacked, the link they sent to request a review didn’t work and now not only has my account been permantly disabled, I no longer have access to my Church’s FB account which I manage. I need help.

    1. Please sir my Facebook account unlock my account use gmail:kingbnl9443@gmail.com
      My birth date:21/01/2003
      my account name / MD Ashikur
      my neck name /Akash
      Plese sir geev me my fb account

    2. Im locked out of my old facebook account. And, tried contacting them. I even joined the facebook help center. They don’t care. I’ve done everything they wanted and then some. I dont want to have to pay someone to unlock it for me. I will, if thats the only way….

  30. Hello all. I’ve also been locked out of my account. Hi. I’ve been locked out of an account that’s over a decade old and one I use regularly. It contains a lot of photos and memories that are Important to me. I was merely going through the process of trying to change my email address and then it locked me due to suspicious activity. I followed the link from the warning email to try to reactive my account upon it being locked account and consistently receive the locked account message. I am unable to proceed and answer any security questions. I cannot get passed the ‘confirm that this is your account’ function. I have also tried clicking on ‘learn more’ then ‘visit this page to secure account’ and again I’m directed to the locked account page that contains a date as to when it was locked. I click on learn more again then ‘get started’ via guided help, then I reach the help with a hacked account page. This page states ‘answer a few questions and we’ll help you find the right solutions’ – yet there are no questions. I’ve tried change my password, which I’m able to do as I have access to the email , (but don’t have access to the registered Phone as I changed it many years ago) I’ve also tried logging in through my laptop which I use regularly, and still return to the locked account page. There does not seem to be an available avenue to unlock my account. I’ve tried reporting a login issue through links provided by Angie and Katie, but it’s not letting me send. Can anyone please help?

    1. This same thing is happening to me too. I think this is their way of removing us that are to conservative or don’t buy the BS from our current administration or the Covid-19 stuff.. I shared a couple and next thing I know, I’m locked out??

  31. This account will be disabled in 5 days
    Are you sure that you want to log out?

    You only have 5 days left to request a review. After that, your account will be permanently disabled

    1. Please sir my Facebook account unlock my account use gmail:kingbnl9443@gmail.com
      My birth date:21/01/2003
      my account name / MD Ashikur
      my neck name /Akash
      Plese sir geev me my fb account

  32. Hello all. I’ve also been locked out of my account. Hi. I’ve been locked out of an account that’s over a decade old and one I use regularly. It contains a lot of photos and memories that are Important to me. I was merely going through the process of trying to change my email address and then it locked me due to suspicious activity. I followed the link from the warning email to try to reactive my account upon it being locked account and consistently receive the locked account message. I am unable to proceed and answer any security questions. I cannot get passed the ‘confirm that this is your account’ function. I have also tried clicking on ‘learn more’ then ‘visit this page to secure account’ and again I’m directed to the locked account page that contains a date as to when it was locked. I click on learn more again then ‘get started’ via guided help, then I reach the help with a hacked account page. This page states ‘answer a few questions and we’ll help you find the right solutions’ – yet there are no questions. I’ve tried change my password, which I’m able to do as I have access to both the email and phone number (I’ve tried this by both). I’ve also tried logging in through my laptop and phone, which I both use regularly, and still return to the locked account page. There does not seem to be an available avenue to unlock my account. I’ve tried reporting a login issue through links provided by Angie and Katie, but it’s not letting me send. Can anyone please help?

    1. Hi Caroline, I have EXACTLY the same problem and I am losing my company because of this. Have you had any response or gained acces yet?

      1. Hi Valerie,

        I’m sorry for my slow repsonse, only just seen your message. I’ve had no response. I’ve needed to log out in order to submit a report, weirdly, as I cannot proceed to secure my account logged in. So strange that I can change password, etc, but my account remains locked…

        I’m sorry to hear your situation.

    1. Any response, Kate? Plus, did you get a notice when you submitted? What does it look like as I’m unsure if mine’s going through…

    2. Hi my Facebook account has been locked, I tried everything to get back my account but the Facebook was asking me for a code but I can’t have it because I’m no longer using the mobile number.I hope you can help me to recover my account . Thanks

  33. Someone hacked my account through a fake fema company and scammed me at least 20 my Facebook friends through messenger and gained access to my account and changed my email address and now I can’t access my account and they are continuing to scam my friends and and Facebook is not doing anything after multiple times filing a complaint

    1. Please sir my Facebook account unlock my account use gmail:kingbnl9443@gmail.com
      My birth date:21/01/2003
      my account name / MD Ashikur
      my neck name /Akash
      Plese sir geev me my fb account

  34. I was totally locked out of facebook for trying to edit my personal page. I have been receiving email containing pages from one of the groups I am in in FB but there is no way I can access them. I sent them my proof of age, which is what they asked for but still, nothing.

    1. Hi! I’ve heard that you can send ID – but all I can find are the lists of verified ID and no link to actually submit. The help centre is so rubbish. Do you have the link, please?

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